A Transformational Workshop on Developing Soft skills
Objectives
This highly interactive workshop develops Soft Skills and Leadership attributes and behaviors as
they relate to successful management and leadership practices. Participants experience team-
building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles
and are transformed into motivated achievers and performers.
After attending the workshop, the participants will be able to develop soft skills for better
performance at their work place, differentiate between formal and informal communication,
understand the structure and processes of effective communication, understand barriers to
communication, improve their listening skills, develop probing skills, explain the components of
written business communication, appreciate the Transactional Analysis model and prepare an action
plan to improve effectiveness of their communication.
Topics Covered
Part I
Personality Development and Transformation
Goal Setting
Motivation
Decision Making (Problem Solving Techniques)
Creativity
Developing Self Esteem and Self Confidence
Self Awareness & Motivation
Part II
Communication for Professional Effectiveness
Structure and Process of Communication
Verbal and Non Verbal Communication
Listening and Understanding
Asking Questions
Assertive Communication
Listening Skills
Barriers to Communication
Part III
Body language & Proxemics
Communication - Clarity, Completeness, Conciseness, Consistency, Correctness.
Transactional Analysis
Ten Rules for Effective Communication
Public Speaking
Phone Etiquettes
Email Writing
Interpersonal Skills
Art of Dressing
Team Building
Time management
Stress, Fear and Crisis management
Health and Happiness
Target Audience
This workshop is designed for managers, supervisors or for anyone who desires to enhance their
soft skills and leadership skills. Recommended for Top, Middle and Entry Level Executives and
graduates preparing to take a job.
Workshop Coordinators
Satindra Singh and is a Motivational Speaker, Soft Skills Trainer and a successful business owner. He
has trained hundreds of students and professionals on Leadership, Management and Personality
Development. He has He is an accredited speaker with many International Leadership Search and
Development Organizations- and guest faculty at the ICFAI Business School where he trains
students on Effective Communication and Managerial Effectiveness. He has conducted seminars and
workshops on 'Leadership and Motivation', 'Positive Attitude', 'Team Building', 'Effective
Communication’ and 'Personality Development' all over the country. Satindra Singh communicates
with thousands of people all over the country every year. He conducts training workshops on
'Entrepreneurship', 'Public Speaking', 'Personality Development & 'Time management' and
'Transformational Leadership'. He heads P.E.A.C.E - a leading career and entrepreneurship
development academy, training ambitious people find jobs and start their own business and prepare
for the future.
Satindra Singh has built a Nation wide business with annual turnover running in crores. He achieved
this remarkable growth by concentrating on improving relationships within his sales organization
and helping them to improve quality of their lives. In his words "the product is not the product, the
product is people". Satindra Singh has focused on understanding peoples' personality traits. By
mentoring them he has helped them to work in their areas of strength and improve on their weak
points to enhance their effectiveness in the market place.
Training Materials
Course Description
This practical course provides skills and techniques for handling any communication situation with
greater flexibility, confidence, and impact. The participants will assess their communication strengths
and weaknesses, as well as enhance their ability to understand others. Defining communication and
effective listening skills, identifying and avoiding communication barriers, and learning how to
motivate and influence others will be included.
What Will be Covered:
Participants:
10 -25
Time-frame:
Two weeks.
Objectives
This highly interactive workshop develops Soft Skills and Leadership attributes and behaviors as
they relate to successful management and leadership practices. Participants experience team-
building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles
and are transformed into motivated achievers and performers.
After attending the workshop, the participants will be able to develop soft skills for better
performance at their work place, differentiate between formal and informal communication,
understand the structure and processes of effective communication, understand barriers to
communication, improve their listening skills, develop probing skills, explain the components of
written business communication, appreciate the Transactional Analysis model and prepare an action
plan to improve effectiveness of their communication.
Topics Covered
Part I
Personality Development and Transformation
Goal Setting
Motivation
Decision Making (Problem Solving Techniques)
Creativity
Developing Self Esteem and Self Confidence
Self Awareness & Motivation
Part II
Communication for Professional Effectiveness
Structure and Process of Communication
Verbal and Non Verbal Communication
Listening and Understanding
Asking Questions
Assertive Communication
Listening Skills
Barriers to Communication
Part III
Body language & Proxemics
Communication - Clarity, Completeness, Conciseness, Consistency, Correctness.
Transactional Analysis
Ten Rules for Effective Communication
Public Speaking
Phone Etiquettes
Email Writing
Interpersonal Skills
Art of Dressing
Team Building
Time management
Stress, Fear and Crisis management
Health and Happiness
Target Audience
This workshop is designed for managers, supervisors or for anyone who desires to enhance their
soft skills and leadership skills. Recommended for Top, Middle and Entry Level Executives and
graduates preparing to take a job.
Workshop Coordinators
Satindra Singh and is a Motivational Speaker, Soft Skills Trainer and a successful business owner. He
has trained hundreds of students and professionals on Leadership, Management and Personality
Development. He has He is an accredited speaker with many International Leadership Search and
Development Organizations- and guest faculty at the ICFAI Business School where he trains
students on Effective Communication and Managerial Effectiveness. He has conducted seminars and
workshops on 'Leadership and Motivation', 'Positive Attitude', 'Team Building', 'Effective
Communication’ and 'Personality Development' all over the country. Satindra Singh communicates
with thousands of people all over the country every year. He conducts training workshops on
'Entrepreneurship', 'Public Speaking', 'Personality Development & 'Time management' and
'Transformational Leadership'. He heads P.E.A.C.E - a leading career and entrepreneurship
development academy, training ambitious people find jobs and start their own business and prepare
for the future.
Satindra Singh has built a Nation wide business with annual turnover running in crores. He achieved
this remarkable growth by concentrating on improving relationships within his sales organization
and helping them to improve quality of their lives. In his words "the product is not the product, the
product is people". Satindra Singh has focused on understanding peoples' personality traits. By
mentoring them he has helped them to work in their areas of strength and improve on their weak
points to enhance their effectiveness in the market place.
Training Materials
Course Description
This practical course provides skills and techniques for handling any communication situation with
greater flexibility, confidence, and impact. The participants will assess their communication strengths
and weaknesses, as well as enhance their ability to understand others. Defining communication and
effective listening skills, identifying and avoiding communication barriers, and learning how to
motivate and influence others will be included.
What Will be Covered:
- Recognize and assess your own communication style
- Increase your understanding of how your behavior impacts others and the way others
respond to you
- Create an action plan for continually improving interpersonal skills
- Methodology: Role-plays, handouts, lectures, group exercises, overhead slides
Participants:
10 -25
Time-frame:
Two weeks.
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