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employee2owner
Discussion Etiquette
How you express yourself shows the kind of person you are - rude or considerate, selfish or
generous. The really polite person has loads of empathy and is tuned in to other people's feelings.
Empathy denotes a deep emotional understanding of another's feelings or problems. Empathy in a
person shows that the person can feel how others feel. They can understand how it would feel to
be new to the neighborhood or job, or what it is like to be dark skinned or an introvert. A polite
person can, so to speak, think with his heart.
‘Do unto others as you would have others do unto you’ is an age-old maxim and an easy rule to
follow. Everyone can make a mistake sometime in life or say the wrong thing, but what shows real
good manners and empathy is being kind, considerate, and generous on a daily basis. Saying sorry
when you make a mistake is not a sign of weakness. It shows strength of character. Always ask
yourself how you would feel if others said or did what you said or did to them. The more you
practice this rule, the better you will treat others. At the root of being a great conversationalist and
being good at group discussion or any form of communication is being a good human being. So it is
important to be thoughtful, cheerful, generous, cooperative and helpful. A good person is a good
conversationalist.
Do
- Speak pleasantly and politely
- Respect the contribution of every speaker
- Remember that a discussion is not an argument. Learn to disagree politely
- Think before you speak
- Stick to the topic
- Be aware of your body language
- Agree with and acknowledge what you find interesting
Be…
- Cheerful
- Caring
- Generous
- Cooperative
- Helpful
- Humble and
- Open minded
- Pleasant
- Prepared
Don't
- Lose your temper. A discussion is not an argument
- Shout
- Use too many gestures when you speak
- Dominate the discussion - confident speakers don’t need to
- A chance to contribute
- Interrupt. Wait for a speaker to finish what they are saying before you speak
| To improve your GD skills, attend the employee2owner Soft Skills Workshop Other Workshops |
employee2owner