Workshop On Effective Communication / Interpersonal Skills
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Course Description
This practical course provides skills and techniques for handling any communication situation with
greater flexibility, confidence, and impact. The participants will assess their communication strengths
and weaknesses, as well as enhance their ability to understand others. Defining communication and
effective listening skills, identifying and avoiding communication barriers, and learning how to
motivate and influence others will be included.
Course Objectives
Understand the characteristics of effective communicators
- Identify barriers to effective communication
- Recognize and assess your own communication style
- Increase your understanding of how your behavior impacts others and the way others
respond to you
- Choose words that are appropriate for a particular situation
- Use verbal and nonverbal techniques that help get your message across
- Learn techniques for giving and receiving constructive feedback
- Communicate the appropriate visual, verbal, and vocal message
- Sharpen your listening skills
- Improve telephone communication skills
- GD- Ace your Group Discussion skills
Methodology
- Slides
- Lectures
- Hand-outs
- Role-plays
- Group exercises
Participants
10 to 25
Time Frame
1 day
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employee2owner